Can you please pass on our gratitude of fantastic customer service to the senior management team. We are a Mini Excavator hire company, Yesterday about 4.30pm I received a call from a customer of ours to say that a track had split on one of our JCB 8018 excavators. He was able to get it back on the trailer but that was about it and it was booked to go back out on hire this morning. I rang and got hold of Simon that we have dealt with before. He arranged a new set of rubber tracks for our machine and bought them home with him last night. I met with him in Wattle Glen and picked up the new tracks from him, fitted them to our machine last night and the new customer picked up the machine this morning at 6.30am. This kind of customer service is hard to find and is greatly appreciated by our business. We would like to thank Simon and the team at TKV Group for a job well done and service experience that we will pass on to all in our industry.